Xpress Credit Management is a medical collection agency offering Patient collection services for small and mid-sized Doctor office,Hospitals & Companies.We aim to collect lost Patient balances with Care and Compassion without impacting Doctor-Patient relationships. Billing and collections have always been a challenging area for most medical practices.To Collect the outstanding balance from patients is always a tricky job as Patients can be in difficult situations thet they may be going through.Care and empathy is always a key to Success in Patient Collections.
We at Xpress Credit Management understand the empathy and Care a Doctor needs to have towards its patients. We value the Patient Privacy and Solidarity while communicating with Patients,which will help us to build a Connect with Patients and eventually help ou collectors get paid. With our expertise in medical billing and debt collection, we follow a collection strategy that ensures you retain the trust and goodwill of your patients along with substantil gain in your Patient receivables.
Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Xpress Credit Management is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.
Many medical facilities struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. We can solve each of these issues. Billing companies use Xpress Credit Management in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.
Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Xpress Credit Management helps hospitals and health systems boost self-pay and after insurance responsibility engagement by more than 300%.